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At Demonic Machines, we stand behind the quality and durability of our products. To demonstrate our commitment to customer satisfaction, we offer a Lifetime Warranty on all machines we produce. This warranty ensures that any issues arising from manufacturing defects or faulty components will be promptly addressed, providing peace of mind to our valued customers.
Under the terms of our Lifetime Warranty, we guarantee to repair or replace any Demonic Machine, regardless of when it was purchased, as long as we remain in business. Our team of skilled technicians will carefully assess the issue and take appropriate action to restore the machine to its optimal working condition.
It’s important to note that the Lifetime Warranty does not cover normal wear and tear of the enclosure or graphics, knobs, hardware, or any machines that have been deliberately destroyed or modified by anyone other than Demonic Machines. We encourage our customers to use our products responsibly and refrain from unauthorized modifications that could void the warranty.
Repair services under the Lifetime Warranty are provided at no charge, with the exception of cases where user damage or modification necessitates the replacement of the circuit board. In such instances, customers will be responsible for the cost of the circuit board and any associated labor fees.
To initiate a repair, customers are required to ship the faulty machine to Demonic Machines at their own expense. Once the repair has been completed, we will arrange for the machine to be shipped back to the customer. For further assistance and to make repair arrangements, customers can reach out to us via email at firstname.lastname@example.org.
We are committed to ensuring a seamless and hassle-free warranty experience for our customers. Our dedicated customer support team is available to address any queries or concerns throughout the repair process. We strive to provide timely and efficient service to minimize any inconvenience caused.
At Demonic Machines, we value the trust and loyalty of our customers. Our Lifetime Warranty reflects our confidence in the quality of our products and our commitment to delivering exceptional customer service. We continuously strive to improve our manufacturing processes and maintain the highest standards to provide reliable and long-lasting machines.
Please note that this warranty policy is effective from the date of purchase and supersedes any previously stated warranty terms or conditions. Demonic Machines reserves the right to modify or update this warranty policy at its discretion, with any changes being communicated to customers in a timely manner.
We appreciate your business and thank you for choosing Demonic Machines.